How will I know if my order has been placed successfully?

Shortly after placing the order, you will receive a confirmation email that your order has been received.

How can I select right size for me?

Every designer’s size is different, therefore we advise you to check each designer’s size guide before placing the order at our size guide page:

Size guide page link:

Is the actual product color same as photos and videos on your website?

The actual color may slightly vary from the photos and videos on our website, as each device has different display and screen settings.

Can I cancel my order?

Unfortunately once an order has been placed, it can no longer be cancelled, however, you can return the product as per our return policy within 14 calendar days.

What is your return policy?

Products can be returned within 14 calendar days from the date you have received them.

Buyer will be responsible for return delivery cost. Only Product cost will be refunded not the delivery charges.

We will send refund back to the original payment method used at the time of purchase within 10 calendar days of receiving the item.

Products should be unworn, in its original condition and all the tags attached to it.

To initiate the return process, please send us an email at Please also provide the product code, size and reason of return.

What payment methods do you accept?

We accept payments via Debit Card, Credit Card, Apple Pay and Google Pay.

What are your delivery charges?

We aim to deliver the products as soon as we receive an order and our delivery timelines are as follows:

Delivery Option Delivery Cost Delivery Time
UK Standard Delivery £3.99 3-5 Working Days
Next Day Delivery £5.49 Next Working Day*

*The cut-off time for next day delivery is 2:00 pm on a working day from Monday to Friday. If an order is placed after 2:00 pm then it will be delivered following working day.

How can I contact your customer services?

If you have any query in relation to any of our products or any other matter, please feel free to contact us at

Our dedicated team aims to respond to your query as soon as possible.